多くの女性が恋に落ちた理由 ❤️
best loved by our community
Every piece carries a story — of love, memory, and meaningful moments.At Atelier Kyoto, each creation is carefully crafted with attention to quality and detail.
If your order arrives damaged or not as expected, please contact us within 7 days of delivery and we’ll gladly arrange a replacement or refund.
Because timeless pieces should bring joy, not worry.
FAQs
Each piece we create is made with precision and attention to detail. We use the best materials and personally supervise each stage of the process in our workshop. Our aim is to create an elegant product that is not only beautiful, but also designed to last for years.
Our physical store has closed, but the online shop will remain open until stocks are exhausted. The lifetime guarantee remains valid at all times, whether the store is open or not.
We offer a lifetime warranty covering manufacturing defects. If your item has a problem related to manufacturing or materials, we will repair or replace it free of charge.
Exclusions:
- Normal wear and tear
- Accidental damage, misuse or loss
- Tarnishing due to chemicals or water
- Modifications or repairs by third parties
How can I reach you?
we are always here to help! Whether you have a question or just want to chat about our items,we are available every day of the week.
Our Hours:
- Mon - Fri: 9:00 AM - 6:00 PM
- Sat - Sun: 10:00 AM - 5:00 PM
We do our best to get back to you within 24-48 hours, but we always strive to respond as quickly as we can.
✉️ Email me at: info@atelier-kyoto.com
We do not currently offer repair services. For any repairs, we recommend that you consult a watch technician who can provide professional assistance and ensure that your timepiece is properly maintained.
We always offer FREE shipping on ALL orders! :)
You will receive a tracking number once your order has been shipped.